Frequently Asked Questions

Browse our menu, add items to your cart, choose a delivery window, and check out. It takes about two minutes.

New customers get a welcome discount. Just browse the menu, order online, and someone will bring it to your door.

Minimum order starts at $60 for most of Miami-Dade. Delivery is always free on every order.

You can modify or cancel before the order is dispatched. Once a driver is en route, contact us and we'll do our best.

Yes — first-time customer discounts, daily deals, promo codes, and a loyalty rewards program.

Call or text us at (305) 339-6321, message us on social media, or use the chat widget on our site.

Yes — browse our menu, add to cart, and check out. Your order is delivered same-day, free of charge.

Yes — there's no maximum order limit. For very large orders, contact us to coordinate.

Yes — your order is packed in sealed bags, delivered by our team, and handed directly to you at the door.

We cover all of Miami-Dade and most of Broward County — over 130 ZIP codes from Homestead to Pompano Beach.

We deliver every day from 9:00 AM to midnight. Last orders accepted at 11:30 PM.

Express delivery arrives in 1-2 hours. Scheduled delivery lets you pick a time window that works for you.

Order online, we confirm and pack your order, a driver delivers it to your door, and you're done.

Yes — express delivery arrives in 1-2 hours, or you can schedule a specific time window for later today.

Yes — we deliver to hotels, Airbnbs, vacation rentals, and more. We'll meet you in the lobby.

Yes — we deliver until midnight every night. Last orders accepted at 11:30 PM.

Yes — see real-time status updates in your profile and get a text when your driver is close.

Someone must be present to receive the order. If you miss the delivery, we can reschedule or attempt redelivery the same day.

Your order comes in a sealed Alto bag. Professional packaging, quick handoff at the door.

Delivery is completely free on every order. No fees, no surcharges, no minimum spend for free shipping.

Yes — we deliver to all of Miami Beach including South Beach, Mid Beach, and North Beach. Typical delivery time is 25-35 minutes.

Yes — Brickell delivery in about 30-35 minutes. $60 minimum, free delivery, open 9 AM to midnight.

Yes — Wynwood is one of our fastest zones at about 25 minutes. $60 minimum, free delivery.

Yes — we deliver to Fort Lauderdale and all of Broward. Delivery takes 50-60 minutes, $150 minimum, free delivery.

Yes — Coral Gables delivery in about 35-40 minutes. $60 minimum, free delivery.

If you're anywhere in Miami-Dade or most of Broward County, yes — we deliver to you. Free delivery, same day.

Yes — same hours as every other day. 9 AM to midnight, Saturday and Sunday included.

Yes — Doral delivery in about 40-50 minutes. $50 minimum, free delivery, open 9 AM to midnight.

Yes — Kendall delivery in about 45-55 minutes. $50 minimum, free delivery, open 9 AM to midnight.

Yes — Homestead delivery in about 50-65 minutes. $50 minimum, free delivery, open 9 AM to midnight.

Flower, pre-rolls, vapes, edibles, concentrates, psychedelics, CBD, snacks, Alto Products, and accessories. New drops every week.

We accept cash on delivery and Alto wallet balance. Credit/debit cards coming soon.

We source from trusted brands, keep strict storage standards, and only stock lab-tested products.

Gummies, chocolates, and baked goods in a range of dosages. Browse our edibles menu for current selection.

Indica, sativa, and hybrid strains in 3.5g, 7g, and 14g bags. New strains rotate in every week.

Yes — we deliver disposable vapes and pod systems from top brands. Same-day, free delivery.

Yes — joints, blunts, hash rolls, and multi-packs. Ready to smoke, delivered to your door.

Yes — we carry a curated psychedelics selection. Check our menu for current availability.

Delivery saves you time, gas, and hassle. Same products, same quality, brought to your door for free.

Start with the effect you want: indica for relaxation, sativa for energy, hybrid for a mix. Our menu shows details for every strain.

Edibles take longer to kick in (30-90 min) but last longer (4-6 hours). Smoking hits instantly but fades faster.

Keep flower in a cool, dark, airtight container. Edibles in the fridge. Concentrates in a cool spot away from heat.

THC is what gets you high. CBD provides relaxation and relief without the high. Many products contain both.